Troubleshooting Visual Reports



When reports (like the stock boxes) don’t work like they should: 

-Check for report overrides (view it instead of printing- check the title bar of the window for the standard or custom report name).

-If there’s a custom report: 
 * Log in as SYSADM.
 * Admin > App Global. Maintain > Report Format Overrides.
 * Find your report. TAKE A SCREENSHOT OF THE OVERRIDE SETTING so you can set it back up.
 * Delete the override.
 * Re-run the report with the canned version.

 - IF IT WORKS:


 * Go back into App Global, replace the override settings. Save.


 * Select the line, click the Compare button.


 * Then ‘Match To Standard’.


 * <span style="font-family:Arial,sans-serif;">Save. Close. Re-run report w/(hopefully fixed) custom report.


 * <span style="font-family:Arial,sans-serif;">Dance.