OpenBAR

To be replaced May 2012 w/Wedge Barcode

New .exes are called PTSSync.

If there are issues:

Check the PTSSync.log file size. If it's more than 1MB, delete it and reboot the server.

Check for PTSSync.exe in the Task Manager. There may be multiple instances running (usually an issue w/scripting, and this tends to trigger the log file growing out of control). Kill them. Reboot server.

Access the main OpenBAR interface @ 114.

Issue 1 Jun 2012:

1pm program goes down. Users get errors that employees aren’t found. Finally notified @ 2:30.

Log file looks fine, can’t clock 1123 in, get same error- employee not found. Try to pull up employee list to find it’s not in existence in OpenBAR. Two instances of sync running. Kill one, the other starts running. Only work orders sync. Notice that NONE of the three left-hand check boxes are ticked- the sync isn’t providing ANY employee, shift, dept info to OpenBAR. Click all 3 boxes, re-sync. Works.